FAQs

New Intermediary Terms Of Business

How do we apply for a Terms of Business with Dura Capital?

Dura Capital have created an online portal for you to complete a due diligence questionnaire and our Terms of Business.  These can be found by visiting our adviser portal by clicking the orange button above.

Literature And Application Forms

 

Where do we send application forms?

Dura Capital have created an online portal to apply for their Products. You can gain access to the portal by clicking the orange button above.
In exceptional circumstances we are able to accept physical application forms.  These should be sent to address: “Dura Capital, PO Box 1233, AL1 9HU”

 

What are Dura Capital Bank Account Details?

Investment payments should be paid to our bank account details:
HSBC Bank, Sort Code 40-02-50, Account no. 71426273
Please provide the investors National Insurance Number as a reference.

If you are sending a cheque, they should be made payable to Dura Capital Limited.  Please note the deadline for cheque payments and applications is 7 days before the official product close date.

 

Can I order literature?

Dura Capital have decided to be a digital business.  In exceptional circumstance we may be able to provide printed literature.  If you want to discuss any requirements, please send an email to sales@duracapital.co.uk

Online Portal

How can I sign up to the online portal?

To sign up to our online portal follow the link at the top of this page.

How do I reset my portal password?

Your password can be reset by following the Portal link at the top of the page.

General And Technical Guidance

Who do I contact if I have technical queries regarding Structured Products?

Call our sales team on +44 (0)20 7071 3906 or send an email to sales@duracapital.co.uk

 

Who do I call to arrange a visit from a member of the Dura Capital sales team, to discuss client mailings and other marketing opportunities or to get an update on upcoming products and initiatives?

Call our sales team on +44 (0)20 7071 3906 or send an email to sales@duracapital.co.uk

 

Can my client use their Additional Permitted Subscription (APS) allowance in one of your Plans?

Unfortunately, we cannot accept APS requests into our Plans. For further details on APS please visit www.hmrc.gov.uk

 

Who to contact if I have a complaint?

Any complaint about any aspect of our Plans should be made to Dura Capital,
“PO Box 1233, AL1 9HU”. (Telephone no. 0330 678 1111).
If the client’s complaint is not dealt with to their satisfaction they can complain to the Investment Division, The Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square London E14 9SR. Making a complaint will not prejudice their right to take legal proceedings.

Base Prospectus

How can I obtain a copy of the Base Prospectus for any of Dura Capital Plans?

If you require a copy of any base prospectus you can request it at admin@support.duracapital.co.uk

Press Enquiries

Who do I call if I have press enquiries?

For press enquiries please contact Nick Johal on 0203 397 3158

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Disclaimer

Financial Intermediary

Before accessing the Dura Capital website and any product offers you should read the following.

Sections of the Dura Capital website are intended for financial advisers and investment professionals only and contain material that is not aimed at retail investors. Please do not proceed unless you are a financial adviser or a financial intermediary.

 

The information on this website does not and is not intended to constitute or form part of an offer, subscription recommendation or solicitation to buy or sell any financial product or to take up any services. The Dura Capital website does not offer investment or financial advice and should not be treated as doing so. If you are advising an investor or facilitating their investment (on an execution only basis, for example) in relation to a product referred to on the Dura Capital website you should satisfy yourself about the terms of the investment by reference to the full product documentation together with any ancillary materials which Dura Capital may provide and you should be familiar with the Key Features & Risks set out below and in the product brochure for Structured Investment products. Dura Capital is unable to provide any guidance as to whether a product is suitable for the individual circumstances of a client or appropriate for their attitude to risk.

 

Past performance is not an indication of future performance and should not be used to assess the future returns or the risk associated with your client’s investment. It is possible to get back less than originally invested in any of the investment products referred to herein.

 

Importance of Financial Advice
Investors considering an investment in a Dura Capital product must read and understand the full product brochure. It is important that the risks and potential rewards of a product are clearly explained to an investor by their adviser. You should note that Dura Capital insists that all applications to invest in Dura Capital products are placed through a regulated financial adviser.

 

Key Features / Risks

Capital at Risk
Direct investment into a market brings with it the risks of that market since an investment’s value is likely to rise or fall in proportion to the movement of the market. Structured investment products are different in that they can change the risk and/or the return that an investment in a market may provide. Structured investment products achieve this by incorporating derivatives, named so because their performance is derived from the performance of the chosen underlying market, rather than investing directly into the market itself. Many structured investment products are not fully capital secure. They are described as ‘capital-at-risk’ and they offer enhanced income or growth but to achieve this put conditions on how or whether your capital will be repaid when the investment matures.

 

Counterparty Risk
Even when a structured investment product offers the full return of your capital, the return of capital is likely to be subject to counterparty risk. This is the risk that the issuer (the counterparty) of the investments underlying a product becomes insolvent or bankrupt. However remote this risk may appear, it always exists. To reduce it, we suggest that structured investment products are used only as part of a broader portfolio and that investors diversify their structured investment products across a range of counterparties. For more information about structured products and capital-at-risk products you can visit www.moneymadeclear.fsa.gov.uk.

 

Early Encashment
Structured investments products are designed to be held until maturity and early encashment may result in a capital loss for a significant period of the investment term, particularly as there may be charges that adversely impact the value in the early years. There may also be liquidity constraints with structured investments before the stated maturity date. Details of these are outlined in our brochures.

 

Compensation/FSCS
Prospective investors should understand that Plan assets (i.e. the underlying investments) will be held on their behalf by the administrator and custodian but they will not have any direct legal interest in the investments or any direct rights against the issuing counterparty in the event that the counterparty becomes bankrupt or enters into an insolvency process and cannot pay its debts. Prospective investors should also be aware that under the Financial Services Compensation Scheme (FSCS) rules whilst they may be eligible for compensation in the case of the insolvency of Dura Capital or the administrator and custodian, they are unlikely to be eligible for compensation if the counterparty becomes insolvent.

 

The Website
Dura Capital accepts no liability in connection with its use or the use of information contained in this website. No warranty is given as to the accuracy or completeness of the information it contains and no liability is accepted for any errors or omissions. Where references or links to third party websites are provided, Dura Capital does not endorse or make any representation about the third party or any information, material or products sourced through the third party link, or any result that may be obtained from using or entering into a transaction with the third party.

 

This website may not be reproduced (in whole or in part), transmitted (by electronic means or otherwise), modified, linked to or used for any public or commercial purpose without the prior written permission of Dura Capital.

 

If you are outside the UK

Users accessing this website from outside the United Kingdom should note that local legislation may not permit Dura Capital to offer products where they are. Users and prospective investors should be aware at all times of the applicable laws and regulations in different countries; in particular, in the United States of America where Dura Capital products are not licensed or authorised.

 

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